Naomi AshcroftCounsellor & psychotherapist

Counselling for adults · Farnham and online

A quiet hour a week that is yours

I'm Naomi. People come to me when something has got too heavy to carry on their own.

Writing is enough to start. No call to book, and no pressure to make an appointment.

Your photo here
Naomi Ashcroft, Registered Member MBACP
Registered Member MBACP (membership no. 000000) Fully insured In monthly supervision Enhanced DBS checked

What people bring

Reasons people get in touch

Some arrive with a clear reason. Others just know that something isn't right. Both are fine.

Not on the list? Write anyway and say it in your own words. If I'm not the right person, I'll say so and point you somewhere better.

You don't have to know what to call it before you write to me.Naomi Ashcroft

The work

How I work

Person-centred, and trauma-informed since 2021.

I trained as a person-centred counsellor, and I've since trained in working with trauma. In practice that means I don't arrive with a plan for you or a worksheet to fill in. We start where you are, at the pace you set, and I follow.

Some weeks we talk about the thing that happened on Tuesday. Some weeks we go back twenty years. You decide what to bring, and you can say "not today" about anything.

Sessions are fifty minutes, usually at the same time each week. Most people come weekly for a while; some stay a few months, some stay longer. We review how it's going every few weeks, and you can stop whenever you want to.

A photo of the room goes here
The room on West Street. Two chairs, a window, and a clock behind you.

No surprises

What happens when you write

You send a few lines

As much or as little as you like. You don't have to explain everything, and please don't feel you need to write your history in a first message.

I reply within two working days

I'll tell you honestly whether I have space, what I'd suggest, and what it costs. If a short phone call would help, I'll offer one. You can also say no to that.

We try a first session

Fifty minutes to talk about what brought you and to see how it feels to sit with me. No commitment to book a second one, and no charge if you decide I'm not right for you.

Fees and practical bits

The practical bits

Everything people usually have to email to ask.

Fee
£60 for fifty minutes. I keep two lower-cost places at £40; ask if you need one.
First session
Free of charge, so cost isn't a reason to stay stuck deciding.
Where
A quiet room on West Street, Farnham, with parking outside. Ground floor, one shallow step.
Online
Video sessions across the UK, same fee, same length.
Times
Tuesday to Friday, 9am to 7pm. Two evening slots most weeks.
Cancelling
Let me know 48 hours ahead and there's nothing to pay.
Waiting time
Usually one to two weeks. I'll tell you the truth when you write.

About

A little about me

I came to counselling after fifteen years in nursing, which taught me more about listening than any course did. I qualified in 2016, work in Farnham and online, and have monthly supervision with an experienced supervisor, which is how counsellors keep their work honest.

Outside the room I walk a great deal, mostly in the Surrey Hills, usually with a dog who has strong opinions about the route.

Questions

Questions people ask

And the ones people feel silly asking.

What if I cry, or can't think of anything to say?

Both happen most weeks, in that room, to people who were sure they'd do neither. Silence is allowed. So are tissues, which are on the table already.

Is what I say private?

Yes, with the limits I'll explain in the first session: I discuss my work in supervision without naming you, and there are rare situations where the law requires me to pass something on. I'd tell you if that ever came up.

How many sessions will I need?

Nobody can tell you that honestly at the start, and I'd be wary of anyone who does. We review it together every few weeks, and you decide.

Do you work with couples, or with under-18s?

No, I see adults individually. For couples work or for a young person, write anyway and I'll point you towards colleagues who do that work well.

Getting started

When you're ready

There's no rush, and no wrong way to start. Send a few lines and I'll reply within two working days.

If you need help now

Counselling isn't an emergency service, and I don't monitor messages in the evenings or at weekends. If waiting isn't safe, these people answer straight away.

Samaritans: 116 123, free, day or night.

Shout: text SHOUT to 85258 if talking is too much.

NHS 111: call 111 and choose the mental health option.

If life is at risk: call 999 or go to your nearest A&E.