Ongoing Support

Your site launched. Now the small stuff keeps piling up.

Updates you haven't got to, a bug you keep meaning to fix, a change that would take five minutes if you knew where to click. Meanwhile you're not sure if the site's still secure or getting slower, and you don't have time to check.

I'll keep an eye on it for you, no full-time developer required.

Prefer to talk it through? Call 07942 985 427

Support plans

From £75/month

Essential

£75/month

  • Monthly security & software updates
  • Performance monitoring
  • Monthly backup verification
  • Up to 1 hour of small changes
  • Email support (48hr response)

Best for simple brochure sites that don't change often.

Priority

Popular

£150/month

  • Everything in Essential
  • Up to 3 hours of changes/improvements
  • Priority email support (24hr response)
  • Quarterly performance review
  • Analytics check-in

Best for active businesses making regular updates.

Need more hours or something custom? Let's talk.

What counts as "small changes"?

Included

  • • Text and image updates
  • • Adding new blog posts
  • • Fixing broken links
  • • Tweaking colours or fonts
  • • Adding new team members
  • • Updating prices or services

Quoted separately

  • • New pages or sections
  • • Design changes
  • • New features or functionality
  • • Third-party integrations
  • • Major restructuring

Anything bigger, I'll flag it and quote it separately. Support clients get priority and 10% off additional work.

Know which plan fits?

Get your free quote

How it works

1

Sign up

Choose a plan and I'll get access to your site. No long contracts, cancel anytime with 30 days notice.

2

Send requests

Email me when you need something changed. I'll handle it within your monthly hours.

3

Stay updated

I handle updates, security patches, and monitoring in the background so you don't have to think about it.

Common questions

Do I have to sign up for a year?

No. It's month-to-month. Cancel anytime with 30 days notice.

Do unused hours roll over?

No, use them or lose them. But I'll always prioritise your requests within your allowance.

What if I need more hours one month?

Additional hours are billed at £50/hour for support clients (normally £40/hour). I'll always check with you before going over.

Can I use this for a site you didn't build?

Yes, but I'll need to review it first to make sure I can support it properly. There may be a small onboarding fee.

What platforms do you support?

Most common ones: WordPress, Next.js, Shopify, Webflow, and custom builds. If you're not sure, just ask.

How quickly do you respond?

Essential: within 48 hours. Priority: within 24 hours. Emergencies (site down) are always prioritised.

From £75/month
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