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What Website Maintenance Actually Costs (And What You're Paying For)

By FedericaUpdated 6 min read

First published

Maintaining a small business website costs a domain at about £10 to £15 a year and hosting at anywhere from free to about £30 a month, depending on how the site is built. Everything else is optional help. Among Surrey web designers who publish a price, care plans run from £15 to £345 a month (29 studios checked). Mine is £20 a month, and you can cancel any time.

How much you need depends mostly on what the site is built with. A simple static site needs very little. A WordPress site with lots of plugins needs regular updates to stay secure.

What does website maintenance include?

ItemDo you need it?Typical cost
Domain renewalYes£10 to £15 a year. Set it to auto-renew
HostingYesFree for a simple static site on Cloudflare Pages. Up to about £30 a month for a WordPress site on decent hosting
SSL certificate (the padlock)YesUsually free with the hosting now
BackupsYesOften included with hosting
Security and plugin updatesYes for WordPress, barely for a static siteYour time, or part of a care plan
Email at your domainIf you want oneFrom £5.90 a user a month on Google Workspace plus VAT
Uptime monitoringNice to haveFree tools exist, such as UptimeRobot
Content changesWhen your business changesYour time, an editing area, or paid help

What do providers charge?

Using the published prices of Surrey web designers I checked on 26 September 2026:

  • Hosting only. £15 to £25 a month where published.
  • Care plans with some support time. From £50 a month up to £345 a month for four hours of work and same-day starts.
  • Pay as you go. One studio charges £125 an hour.
  • Pay-monthly websites, where the site, hosting and support come as one fee. £25 to £85 a month, and two of the three had 12-month minimum terms.

Most of the 29 studios didn't publish maintenance prices at all, so ask before you commit.

Where do people waste money on maintenance?

Paying for things that should be free. SSL certificates, basic DNS changes and email forwarding cost providers next to nothing. They shouldn't be line items.

Paying for reports instead of work. A monthly PDF of your traffic isn't maintenance. Google Search Console shows you the same thing for free.

Paying for unused hours. Plans with "2 hours of changes a month" that don't roll over cost you money in quiet months.

Long minimum terms. Rolling monthly arrangements exist. Be wary of anyone who needs a year's commitment before starting.

Paying for 24/7 support you don't need. Unless your site takes money every hour, next working day is fine.

How can I keep maintenance costs down?

Choose a simpler build. Static sites have no plugins, no database and nothing for hackers to exploit in the same way as an out-of-date WordPress install. That's why my £300 sites are static and cost nothing to host in your own account.

Keep hosting in your name. Then you can see what it costs and aren't paying a markup bundled into a care plan. Note that some free hosting tiers are for personal projects only. Vercel's free Hobby plan, for example, is non-commercial, so a business site belongs on a plan that allows commercial use.

Get an editing area if you change things weekly. Then you're not paying someone for every price change. My £750 site has one.

Get a clear agreement. What's included, what costs extra and how to cancel.

What does a small business realistically need?

Simple static siteWordPress site
Domain£10 to £15 a year£10 to £15 a year
HostingFreeAbout £5 to £30 a month
UpdatesAlmost noneMonthly plugin and core updates
ChangesYour editing area, or paid helpYour dashboard, or paid help
Realistic yearly cost£10 to £15, plus optional help£70 to £375, plus optional help

If you want someone to handle changes, updates and backups on a site I built, that's £20 a month, and you can cancel any time. If you're paying a lot more than the figures above and nothing much happens each month, it's worth asking what you're paying for.

For the wider picture, see how much a website costs in the UK. If you're not sure what your current set-up costs you, send it for a free website check.

Questions

How much should I pay for website maintenance each month?
For a simple small business site, the essentials are a domain (about £10 to £15 a year) and hosting (free to about £30 a month). Paid help with changes and updates is optional. Surrey studios that publish care plans charge £15 to £345 a month. Mine is £20.
Do static websites need maintenance?
Very little. A static site has no plugins or database to update, so the main jobs are renewing the domain, keeping a backup and making content changes when your business changes.
Is a 12-month maintenance contract normal?
Some providers ask for one, but rolling monthly arrangements you can cancel are common. Read the minimum term before you sign.
Federica

Federica helps new businesses look established, get found and get enquiries, with branding and websites, from Woking, Surrey. She studied engineering at the University of Manchester and was a Lead UX Engineer at IBM before starting Made by Federica. More about her

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